Promotion Terms & Conditions
Welcome to the Aqualyte Terms and Conditions page for promotional offers, discount codes, and special incentive programs. This document outlines the general terms that apply to all online promotions run on aqualyte.com.au
General Promotional Terms
Unless explicitly stated otherwise in specific promotional materials, the following standard conditions apply to all discount codes, site-wide sales, and promotional offers conducted by Aqualyte:
- Validity Period: Promotions are valid only for the timeframe specified in the relevant promotional email, SMS, or campaign communication.
- Single-Use & Combinability: Discount codes and promotional offers cannot be combined with any other discount code, subscription offer, or existing site-wide promotion unless explicitly stated.
- Redemption: Discount codes must be entered and applied at checkout prior to finalising payment. Discounts cannot be applied retrospectively to orders already completed.
- Exclusions: Promotions may exclude specific product lines, limited-edition items, or bulk commercial orders at Aqualyte’s discretion.
- Direct Online Orders Only: All promotional offers, discount codes, bonus gifts, and site-wide sales published by Aqualyte are strictly valid only for retail purchases made directly via aqualyte.com.au unless explicitly stated otherwise.
- Third-Party Ineligibility: Promotions are not applicable, transferable, or redeemable through any third-party stockists, retail pharmacies, commercial distributors, wholesalers, or industrial supply partners.
- Direct Online Orders Only: All promotional offers, discount codes, bonus gifts, and site-wide sales published by Aqualyte are strictly valid only for retail purchases made directly via aqualyte.com.au unless explicitly stated otherwise.
- Fair Use & Reserve Rights: Aqualyte reserves the right to modify, suspend, or terminate any promotion or discount code at any time without prior notice if fraudulent, abusive, or unauthorised activity is detected.
Welcome Discount Terms
Our Welcome Discount is offered to first-time subscribers joining the Aqualyte email community:
- Offer: New subscribers receive a unique discount code for 10% off their first order, with no minimum spend required.
- Eligibility: Valid for first-time purchases only. Limited to one (1) redemption per customer and is non-transferable.
- Redemption: The discount code must be entered and applied at checkout prior to finalising payment. Discounts cannot be applied retrospectively once an order has been placed.
- Exclusions: Excludes bulk or commercial orders. Discount codes cannot be used in conjunction with any other offer, promotional discount, or existing sale items.
Bonus Gift Terms (August 2026 Promotion)
- Offer: Receive one (1) free Insulated Stainless Steel Drink Bottle (valued at $19.95 AUD) when you spend $120 AUD or more in a single transaction.
- Promotion Period:
- Start Date: Thursday, August 6, 2026, at 10:00 AM AWST (GMT +8).
- End Date: Sunday, August 23, 2026, at 11:50 PM AWST (GMT +8), or until stock is exhausted (whichever occurs first).
- Qualifying Spend: The $120 spend threshold must be met in a single order after any applicable discounts are applied, and excludes shipping costs or additional fees.
- Cart Requirement: The gift must be selected and display as $0.00 / Free in your cart at checkout to qualify. Gifts cannot be added retroactively once an order has been completed.
- Exclusions & Limits: Strictly limited to one (1) bonus gift per customer, per order. Not valid in conjunction with any other offers, promotions, or discount codes.
- Exchanges & Rain-Checks: No rain-checks, cash equivalents, or colour/product exchanges are permitted.
- Returns: If an order is returned for a refund (other than due to a verified product fault), the bonus gift must also be returned in its original, unused condition. Otherwise, the retail value ($19.95 AUD) will be deducted from the total refund amount.
- Modifications: Aqualyte reserves the right to alter, extend, or terminate this promotion at any time without prior notice.
Consumer Guarantees & Support
- All promotions are subject to Aqualyte’s standard Terms of Service and Store Policies.
- Nothing in these terms excludes, restricts, or modifies any consumer rights or guarantees under the Australian Consumer Law (ACL).
- Any refunded amount for a promotional purchase will match the actual net amount paid at checkout.
Need Help?
For any questions regarding a promotional offer or assistance applying a code to your order, please contact our support team at support@aqualyte.com.au prior to completing your purchase.
